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FAQ'S

All the Answers You Seek, In One Place

 

WHAT INSURANCES DO YOU ACCEPT?

I accept Blue Cross & Blue Sheild of Illinois PPO & United Healthcare Insurance.

I am also currently working with Out-Of-Network benefits for all commercial insurance carriers with these benefits.


I also am working with a company that will pay the portion that your insurance company would have reimbursed you with Out Of Network Benefits, so DON'T let this count you out!

I also accept private pay.


Book Your consultation to talk more about this!


www.calendly.com/bookTolaya

HOW MUCH DO SESSIONS COST?

Fees are determined by market rate in our location and account for education, expertise, and skills. You may inquire further about session fees in your consultation.


Never let session fee dictate booking quality service, where there is a will there is a way. Check out the insurance section and discounted session rate section of FAQ!

DO YOU OFFER A SLIDING SCALE FEE?

The short answer is no, however there is a process for discounted sessions.

This is only an option if your therapist has any available slots for discounted sessions. Rates are determined by income/circumstance and the final decision is made by the billing department.

ARE SESSIONS HELD IN YOUR OFFICE?

All sessions are done virtually at the moment. Sessions are held on our HIPAA-Compliant technology. Should you decide to work with us, you will learn more about that before your intake.

I'VE HAD A BAD EXPERIENCE WITH THERAPY BEFORE, HOW DO I KNOW YOU CAN HELP ME?

This is a phenomenal question, and this is addressed in the complimentary consultation. Really use your consultation time as your opportunity to tell the therapist what you have going on and be sure to ask all of the questions you have about their style and experience to make sure you are a good fit to work together. It is so important that you mesh well with your therapist and that your therapist is equipped to address the things that bring you to counseling. You can get a better sense if the therapist you are doing a consultation with is a good fit by coming prepared with your story and questions.

HOW DOES THERAPY WORK?

Sessions are held weekly in most cases. On occasion, they are held bi-weekly, depending on the severity of your symptoms or level of support needed. This is determined by you and your therapist together. Sessions are 50 minutes long. Depending on your needs, you may receive homework or self-work in-between sessions. Therapy can bring up uncomfortable feelings as you discuss things that have negatively affected you, however we always remind clients that you can't heal what you won't allow yourself to feel. We support you, and you are able to make it through difficult feelings.

I'M READY TO BOOK! HOW DO I SCHEDULE MY COMPLIMENTARY CONSULTATION?

Great! We would love to work with you!


You can schedule your consultation with your therapist many ways!

You can schedule with Tolaya at: https://calendly.com/booktolaya

You can visit the "Contact" page and make a submission. 

You can email tolaya@innerworkwellness.com

I can't wait to speak with you!